Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with us. We are committed to providing reliable and efficient shipping services to our customers worldwide.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment has been successfully received.
During periods of high demand, order processing may take slightly longer. If there is a significant delay in processing your order, we will contact you via email.
Shipping Times
Estimated delivery times vary depending on your location:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–13 Business Days |
| Canada | 7–15 Business Days |
| United Kingdom | 7–13 Business Days |
| Australia | 7–15 Business Days |
| Europe | 7–15 Business Days |
| Other Countries | 10–20 Business Days |
Please note that delivery times are estimates and may be affected by customs processing, weather conditions, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
We may offer free shipping promotions from time to time. Any applicable free shipping offers will be displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 72 hours for tracking information to become available and update within the carrier's system.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect shipping address is provided, please contact us immediately. We will do our best to update the address before the order is shipped.
We cannot guarantee address changes after an order has been processed.
Delayed or Lost Packages
While we work with trusted shipping carriers, delivery delays may occasionally occur.
If your package appears delayed, please allow additional transit time and monitor the tracking updates.
If your order is confirmed lost in transit, please contact our customer support team for assistance.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding shipping, please contact our support team:
Email: support@modvenst.com
We are always happy to assist you.